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Current Version: 5.2.5 | Sytist Manual | Common Issues | Feature Requests
Photo Preview In Collections Not Working With Update 4.7
Hello,
I just tested the new collections update feature (upgrade 4.7) from a number of galleries that I have active on my website now and most of the photos are not showing up in the preview screen at the bottom of the page in the gallery or even on "The View" cart screen. The photos that have the option to change the background are showing up, but almost every other photo will not. Does the photo have to be in an exact 8x10 size? Many photos in my galleries have a box attached to the bottom of the 8x10 photo with some instructions, so most of the photos in my galleries are not 8x10, but more like 8x12 or so. Any help would be very appreciated because I know that my clients will completely freak out during ordering if they can't view the photos they add to their order.
Thank you,
Lori S.
The update should not have had an effect on the images in the view cart.
Email me the link to the gallery with password if needed so I can see.
My Email Address: info@picturespro.com
Hi Tim,
Thank you for your reply! I just emailed the information to you so you can take a look and see if you get the same issues that I'm having.
Thanks again and I appreciate the help!
Hi Tim,
Whatever you did worked perfectly! Everything is showing up now where it should be. Thank you again for your quick reply and for your help...it is greatly appreciated!
--Lori S.

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