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Booking Calendar Adding Random Times

56 posts
Tue Nov 21, 23 9:36 AM CST

Hi Tim,

We are having an issue with the booking calendar. It is adding time slots outside of the start and end times we establish.

We use special event calendars exclusively because we have multiple photographers at multiple locations every day.

We set up a calendar to start at 10:am and end at 4:20pm each day. The back end looked good. When we checked the front end, all was good as well.

The following day, a customer booked an appointment for 9:25am. What would be causing this to happen?

The same happened to another calendar we set up for a High School. The start time was 10am, but it is allowing students to book starting at 9:25am.

Please let me know if there is something we might have done wrong, or if there is a bug.


Attached Photos

15,854 posts (admin)
Tue Nov 21, 23 11:07 AM CST

I find this quite impossible since the start time is 10:00 unless someone manually added that to the calendar. What is the link to the booking service where I can duplicate it?

Tim Grissett, DIA -
My Email Address:
15,854 posts (admin)
Wed Nov 22, 23 9:16 AM CST

The start times are 9:15.

Attached Photos

Tim Grissett, DIA -
My Email Address:
3 total messages
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