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Download Photos "place Photos Into Order Number Folders" Option Bug

50 posts
Sun Sep 17, 23 9:37 PM CST

Hi, I am shooting school photos and am absolutely DELIGHTED with the new "Place Photos into order number folders" option. However I have discovered a bug.

The issue happens only with the shared class group photos (or any photo on multiple orders). Only ONE copy downloads into one of the order photos, but doesn't download a second or third time into the other order folders despite being on multiple orders.

This means that when I send to the printer I do not get the correct number of group photos returned.

Fortunately I discovered this very quickly as I check the orders before sending to print but ideally the group photos should download multiple times, placing one copy in each order folder.

15,687 posts (admin)
Mon Sep 18, 23 8:51 AM CST

It is skipping any photo that was purchased on another order. This is something I have already resolved for the next update. 

You can email me for the fixed file if you want to upload it.

Tim Grissett, DIA -
My Email Address:
50 posts
Tue Sep 19, 23 12:40 AM CST

Awesome! You guys are really on the ball :-) Will email you shortly

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