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Current Version: 5.3.3 | Sytist Manual | Common Issues | Feature Requests
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Download Issues
Bruce Pham
300 posts
Thu Aug 17, 23 7:45 AM CST
I'm suddenly having download issues. When I click the download icon everything seems to work fine until I click download and I get a blank page that says "this page isn't working". I notifiied Dave from Saratoga to see if it may be a server issue but just wanted to see if you may have any thoughts?
Bruce Pham • Forever Studio • School Pictures At Their Best
Tim - PicturesPro.com
17,075 posts
(admin)
Thu Aug 17, 23 10:37 AM CST
The issue is 100% the photo is simply too large either in file size or dimensions.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Bruce Pham
300 posts
Thu Aug 17, 23 10:47 AM CST
It turned out to be my new backdrop files. They were way to big in dimension. Thanks for your input.
Bruce Pham • Forever Studio • School Pictures At Their Best
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