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Uk Royal Mail Click And Drop

p
91 posts
Fri Aug 04, 23 9:21 AM CST

Is there a way of sytist picking up the tracking no and putting it in the shipping email automatically ?

17,015 posts (admin)
Fri Aug 04, 23 9:47 AM CST

There is not a way for Sytist to do that.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
p
91 posts
Fri Aug 04, 23 10:00 AM CST

I didn't think the integration went that deep, but what I have noticed is that although the customer had chosen tracked 48 as their shipping choice when I clicked the ship / notify button the form had defaulted to Royal mail 1st Class which is the first shipping method and not the shipping method selected

p
91 posts
Fri Aug 04, 23 10:02 AM CST

Also, would it be up to Royal Mail to integrate into your system??

The csv file export from sytist for addresses works well, its just the completion step once the tracking numbers have been generated that lacks automation

17,015 posts (admin)
Fri Aug 04, 23 11:08 AM CST

The shipped by options are not connected to the shipping options you offer for the customer to select. It is just a list and you have to select the specific one.

Royal mail would have to be integrated by me but I have never looked into it.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
T
441 posts
Fri Aug 04, 23 12:41 PM CST

Almost any courier is better and cheaper than Royal mail.

They have an appalling reputation, not helped by the current and utterly abhorrent horizon scandal.   Responsible for at least four suicides.



Edited Fri Aug 04, 23 12:43 PM by Trailboy
p
91 posts
Fri Aug 04, 23 1:37 PM CST

I’m not sure how that comment helps with what I’m looking to do 

You make your choice and I’ll make mine and I’ll keep my opinions to my

Edited Fri Aug 04, 23 1:37 PM by paul Smith
T
441 posts
Fri Aug 04, 23 2:31 PM CST
No, you're right, probably didn't help.I add the tracking number manually to the ship notification email, but don't send that many to consider automation.

Apologies if I offended.

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