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Current Version: 5.2.5 | Sytist Manual | Common Issues | Feature Requests
Cron Job/sytist Bug?
Yesterday i canceled and deleted a booking, today that booking reminder went out for tommorows booking. Why?
The email was probably already sent to the queue to send before you canceled it.
My Email Address: info@picturespro.com
when does it send it to the que, this was canceled and deleted a day before the email was suppose to go out. Can i access that que and delete future booking ?
At midnight. It checks for CONFIRMED bookings at midnight and add the reminder email to the database to be sent at the time you have it to send. Confirmed is a status of 2. If you canceled it before midnight it would have had a status of 3 so it would be ignored. I really don't know why it would still send it if you canceled it before midnight.
My Email Address: info@picturespro.com
yes I cancelled and deleted in the afternoon on the 2nd. It's happening a few times, we have had a unbearable heat wave, so rescheduling has been happening but even deleted the original date is sending reminders.

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