To post a new support question, click the Post New Topic button below.
Current Version: 5.2.5 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Sent Email No Longer Showing The 'read' Indicator

M
10 posts
Mon Jul 31, 23 6:23 AM CST

In the Email Logs, all of my sent emails used to show me if they'd been opened and how many times, with a little circle containing a number.

This is no longer there.

Has the feature been disabled or removed? How can I have it back please?

Thanks

17,015 posts (admin)
Mon Jul 31, 23 9:36 AM CST

Nothing has changed with that and it still works. If the person receiving the email has images blocked, it won't show as read. Unless you changed the setting for site URL in the automated emails  I can't think of a reason for it not to work.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
M
255 posts
Mon Jul 31, 23 1:08 PM CST

I confirm I have the latest version and I see the circles with the view number on the email log

3 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 397 times
Category: Emails
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close