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Current Version: 5.2.5 | Sytist Manual | Common  Issues | Feature Requests

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Change A Customer's Order Once Placed

D
134 posts
Wed Jul 26, 23 6:19 AM CST

My customer has ordered what they want but in the wrong Pre-Order gallery - can I change it for them in the back end so I can file the sale correctly and my stats reflect the sale correctly? 

17,015 posts (admin)
Wed Jul 26, 23 10:18 AM CST

You can click that edit link in your screenshot to edit it, but there is not an option to change the gallery.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
D
134 posts
Wed Jul 26, 23 8:41 PM CST

Thanks Tim

I saw the edit to change product but not gallery - I was hoping I could change gallery but will have to track it manually and just be super careful during the production process not to lose the order.

Kylie for Darrell

3 total messages
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Category: Orders
 
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