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Extra Photo Appearing In Downloads When Not Ordered

J
24 posts
Mon Jul 24, 23 7:57 AM CST

Hi Tim,

I have a customer who has paid for 4 images and when i download the order there is 5 images.

It does show theirs 5 before i download it.  Any suggestions.

Attached Photos

17,015 posts (admin)
Mon Jul 24, 23 11:59 AM CST

That's a new one. 


You can email me the following for me to look into it: 

1) The link / URL to your Sytist admin (where you log into your Sytist admin).

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

3) Link to your HOSTING control panel with the username and password.


Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
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This post has been viewed 348 times
Category: Bug
 
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