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Find My Photos Help

28 posts
Wed Jul 19, 23 8:18 PM CST

Hi, I'm not sure if you can help or not. Sunday I quit getting emails, and I can no longer log in to my site from my phone. Bluehost is working on it.

In the meantime, I have customers who want to see their pictures. If I do find my photos on any device other than my main computer's normal page, I get this error:

Enter password to access this page 
This page requires a password to view. Please enter the password above and submit the form.
Request access to this page


Is this happening because of Bluehost? Any idea how to bypass this?

Thanks

* www.portraitsbymartha.com
Find my photos:  Use code senior




Edited Wed Jul 19, 23 8:26 PM by Martha Widdowson
17,015 posts (admin)
Thu Jul 20, 23 3:47 AM CST

Acts like you are out of space, or over file count limit, on your hosting.

See: Can't Log Into Admin - Page Refreshes, No Error Message

The file count on my hosting is higher than it should be

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
28 posts
Thu Jul 20, 23 9:36 AM CST
Tim - PicturesPro.com wrote:

Acts like you are out of space, or over file count limit, on your hosting.

See: Can't Log Into Admin - Page Refreshes, No Error Message

The file count on my hosting is higher than it should be

Thanks!!!! That worked!

Should I be deleting something when we do site updates? Since we're on version 4.5 now, should version 1, 2, 3, etc be deleted?  

Edited Thu Jul 20, 23 10:17 AM by Martha Widdowson
17,015 posts (admin)
Thu Jul 20, 23 10:22 AM CST

Older versions are not kept so that does not need to be deleted.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
4 total messages
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