To post a new support question, click the Post New Topic button below.
Current Version: 5.2.5 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

[____] Links Not Working Right

T
73 posts
Wed Jun 28, 23 9:14 PM CST

I did a search and saw there was a similar issue, but it doesn't seem to resolve what I'm trying to do. 

When I click on "Send Email or Text" from a Gallery, I'm trying to email all of the people who have access to that gallery.  From there, I click my default message I want to use (Gallery Owner Email is the one I'm trying to use), it doesn't populate the email and instead returns [EMAIL].  

If I instead click on their email from within the gallery, [EMAIL] returns their proper email address, but this time, it doesn't return the link to the gallery, but instead the root domain.

What is the correct way to email the gallery to everyone who has access to it while property returning both, the email accounts and the gallery link?  

Thank you,

Tracey Higginbotham
Higginbotham Media
President
c:   321.634.4902
e:   tracey@higginbothammedia.com
w:  Higginbotham Media






17,014 posts (admin)
Thu Jun 29, 23 3:22 AM CST

Some messages the replace codes don't get replaced until the message is sent.

But clicking on the People tab for the gallery is how to send out gallery notifications.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
T
73 posts
Thu Jun 29, 23 2:19 PM CST

I get what you're saying and had checked that out prior to my post.  But in email that is delivered to the clients it's showing the [EMAIL] text instead of the actual email.  So it's not just server-side that is showing that way. 

17,014 posts (admin)
Fri Jun 30, 23 3:46 AM CST

Where are you sending this email from? Not all areas have the same replace code options.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
4 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 340 times
Category: Error
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close