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Email Download Link To Unregistered Clients

I
17 posts
Sun Jun 04, 23 11:44 PM CST

Hello,

Is there any way to email a link to a client (be it registered or unregistered) to take them straight to their order page so they are able to download their files?

We have unregistered customers saying that they have lost the original order email and have not been able to download their files (this happens a lot) and we would like a quick way to send them their download link. 

Many thanks

16,247 posts (admin)
Mon Jun 05, 23 4:39 AM CST

View the order in the admin.

Click the Manage Photos tab. 

Click the link that says "Send email to notify photos are ready to download (email address)"

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
I
17 posts
Mon Jun 05, 23 6:22 PM CST

Thank you! 

So many hidden functionalities, trying to find them all is certainly an adventure!

3 total messages
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Category: Orders
 
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