To post a new support question, click the Post New Topic button below.
Current Version: 5.2.5 | Sytist Manual | Common Issues | Feature Requests
Can't Access Database
Since yesterday I can't access the database I get this error: Service Unavailable
The actual website works apart from the systist login page
I recently changed to the latest version and updated to php 8.1 but it was working for a few days after those changes and received a couple of orders.
I checked with my webs support and they can't see anything unusual
I think I found out the problem. I managed to get to the "orders" page using another browser and I noticed it is deleting old galleries/photos. I thought once you close the browser window it stopped but it seems stuck in that mode at present. I shut down my computer, cleared the browser cache but still I have the same problem. I tried clicking the "pause" button but the page doesn't load so it doesn't pause it.
It will stop when the browser is shut down once the current process completes.
You can try to use the PHPMyAdmin in your hosting control panel, select your Sytist database, click the SQL tab, copy and paste the following line and click run to pause the delete queue:
UDPATE ms_history SET deletequeue_off='1';
My Email Address: info@picturespro.com
Thanks Tim I will try that
Hi Tim, I tried that but I get this error:
Error
Static analysis:
2 errors were found during analysis.
- Unexpected beginning of statement. (near "UDPATE" at position 0)
- Unexpected beginning of statement. (near "ms_history" at position 7)
SQL query: Copy
UDPATE ms_history SET deletequeue_off='1';
#1064 - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'UDPATE ms_history SET deletequeue_off='1'' at line 1
Sorry, there was a typo This is correct:
UPDATE ms_history SET deletequeue_off='1';
My Email Address: info@picturespro.com

Loading more pages