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Texting Error

456 posts
Sun Mar 12, 23 1:11 PM CST

I have set up texting and twillo, test text work, texting message from a customer account works, but if i go to booking calendar and select customer send reminder does not work and i get an error. see image. when i have email and text set email does work, but texting gives the error. just text only reminder error happens.

Attached Photos

456 posts
Sun Mar 12, 23 3:04 PM CST

Ok i think i see the problem, if i remove part of the message "If you are unable to make it please reply back or contact us at our website https://www.throughmylens.photo. Thank you!"

it will send, if that is not removed it will not send through Cron job or manually sending reminder, how do i edit that text. seem to be over character limit or the web address is causing a problem with Twilio with that in there.  The 30032 code is a verify Toll free number error. 

Attached Photos

456 posts
Sun Mar 12, 23 4:55 PM CST

Tim, i just confirmed the URL is the problem, i found where to edit them in each booking section. I removed just the URL and works as it should. Be a good update fix. 

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Category: Error
 
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