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Paid Access Error
M
Marco B
218 posts
Fri Dec 23, 22 4:47 AM CST
if I try to enable paid access on an event, the gallery cannot be seen and the following message appears
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Error 503 Backend fetch failed
Backend fetch failed
Guru Meditation:
ID: 342252057
Varnish server cache
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does it only happen to me?
Tim - PicturesPro.com
16,250 posts
(admin)
Fri Dec 23, 22 7:54 AM CST
It's just happening to you.
It's probably caused by that Varnish. That needs to be turned off. If you don't know how contact your hosting support.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
M
Marco B
218 posts
Wed Jan 04, 23 2:22 PM CST
thanks tim
I contacted hosting support.
he answered me like this:
"If you have activated the CDN option of your hosting, deactivate the Maintenance mode on your WordPress or PrestaShop site.
If you have not activated this option or have used the Maintenance mode, contact your Webmaster or look for a specialized provider on the OVHcloud partner site. "
I tried to deactivate the CDN and the site was completely offline, reactivating the CDN the site comes back online but the paid access does not work.
if you can think of something to try, thank you in advance, I have something in mind that I want to do soon with paid access but I can't get it to work
Edited Thu Jan 05, 23 7:17 AM by Marco B
M
Marco B
218 posts
Sat Aug 05, 23 9:16 AM CST
if I activate paid access on a gallery as well as crashing the page, error.txt reports this.
can you help for a solution?
[05-Aug-2023 16:09:12 Europe/Paris] PHP Fatal error: Uncaught DivisionByZeroError: Division by zero in /home/fotogp/www/sy-footer.php:277
Stack trace:
#0 /home/fotogp/www/sy-inc/password_protected.php(73): include()
#1 /home/fotogp/www/sy-main.php(1590): gainAccessToPage('1300')
#2 /home/fotogp/www/sy-inc/main_index_include.php(20): require('/home/fotogp/ww...')
#3 /home/fotogp/www/gallerie_di_foto/2022/prove/index.php(4): include('/home/fotogp/ww...')
#4 {main}
thrown in /home/fotogp/www/sy-footer.php on line 277
[05-Aug-2023 16:09:13 Europe/Paris] PHP Fatal error: Uncaught DivisionByZeroError: Division by zero in /home/fotogp/www/sy-footer.php:277
Stack trace:
#0 /home/fotogp/www/sy-inc/password_protected.php(73): include()
#1 /home/fotogp/www/sy-main.php(1590): gainAccessToPage('1300')
#2 /home/fotogp/www/sy-inc/main_index_include.php(20): require('/home/fotogp/ww...')
#3 /home/fotogp/www/gallerie_di_foto/2022/prove/index.php(4): include('/home/fotogp/ww...')
#4 {main}
thrown in /home/fotogp/www/sy-footer.php on line 277
[05-Aug-2023 16:09:14 Europe/Paris] PHP Fatal error: Uncaught DivisionByZeroError: Division by zero in /home/fotogp/www/sy-footer.php:277
Stack trace:
#0 /home/fotogp/www/sy-inc/password_protected.php(73): include()
#1 /home/fotogp/www/sy-main.php(1590): gainAccessToPage('1300')
#2 /home/fotogp/www/sy-inc/main_index_include.php(20): require('/home/fotogp/ww...')
#3 /home/fotogp/www/gallerie_di_foto/2022/prove/index.php(4): include('/home/fotogp/ww...')
#4 {main}
thrown in /home/fotogp/www/sy-footer.php on line 277Tim - PicturesPro.com
16,250 posts
(admin)
Mon Aug 07, 23 4:33 AM CST
Paid access won't crash the page unless you have done something strange. Those errors have nothing to do with paid access.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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