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Green Screen Favorites And Backdrop Selection Issues
Bruce Pham
293 posts
Sat Dec 10, 22 8:08 PM CST
When using green screen and a customer favorites the images then later places an order by going to their favorites, they are presented with backdrops that are not assigned to that particular gallery. For instance, currently I am offering fall themed backdrops and a customer placed an order and was only given backdrop options from the Spring selection from the Spring session. She does have images that are in her favorites that are from the Spring session. This only happens when the customer places an order by going to her favorites, if they go back through the gallery everything is fine.
Also the backdrop options are limited to only a few and not all that were originally in the Spring gallery. She isn't presented with any of the Fall backdrops even though she favorite several images from the current Fall gallery.
Also the backdrop options are limited to only a few and not all that were originally in the Spring gallery. She isn't presented with any of the Fall backdrops even though she favorite several images from the current Fall gallery.
Edited Sat Dec 10, 22 8:10 PM by Bruce Pham
Bruce Pham • Forever Studio • School Pictures At Their Best
T
Trailboy
441 posts
Sun Dec 11, 22 10:07 AM CST
I've had similar issues myself.
Had an order yesterday from a gallery three years old with a 'no longer available background' chosen.
I can't see why people should have the background picker available at their favourites gallery anyway. It's superfluous, as far as i can see, as they will have chosen their favourite background before adding the image to their favourites.
Had an order yesterday from a gallery three years old with a 'no longer available background' chosen.
I can't see why people should have the background picker available at their favourites gallery anyway. It's superfluous, as far as i can see, as they will have chosen their favourite background before adding the image to their favourites.
Edited Sun Dec 11, 22 11:37 AM by Trailboy
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