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All Payment Methods Not Working - Fatal Error
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Erica White
33 posts
Thu Dec 08, 22 1:08 PM CST
Hi,
Recently I've been told that when clients try to pay me, none of the options work and they're given a "fatal error" message. I saw the other post about square and removed it as a payment option, but paypal isn't working either. Can you please tell me what's going on and how to fix it? It has always worked in the past, so this is really weird and frustrating. Thanks!
Recently I've been told that when clients try to pay me, none of the options work and they're given a "fatal error" message. I saw the other post about square and removed it as a payment option, but paypal isn't working either. Can you please tell me what's going on and how to fix it? It has always worked in the past, so this is really weird and frustrating. Thanks!
Vance Birno
455 posts
Thu Dec 08, 22 5:17 PM CST
Erica i would check your PHP version, your hosting company may have automatically changed it and the sytist version you are using may not be compatible see if it is PHP 7.4. This seems to be the root of most problems. You may have also exceeded some server limit like disc space or something similar. Looks like tim is out of the office till the 13th.
Tim - PicturesPro.com
16,210 posts
(admin)
Mon Dec 12, 22 4:05 AM CST
It has to say something more than fatal error. What is the exact error message?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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