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Current Version: 4.8.5 | Sytist Manual | Common  Issues | Feature Requests

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Credit On Account Not Working

E
72 posts
Sat Dec 03, 22 2:05 AM CST
I have added a credit to a clients account and it shows when I look on my side, but logging in as the client it does not and nor does it come off when she goes to order?
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E
72 posts
Sat Dec 03, 22 2:07 AM CST
And here is the checkout screen
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L
382 posts
Sat Dec 03, 22 4:00 AM CST
for some reason I sometimes have a problem when there have been credits in the past - if you clear those spent past credits the system somehow realigns itself- not ideal, but a short-term fix at least for you hopefully x
16,139 posts (admin)
Sun Dec 04, 22 10:47 AM CST
Issue with the expired credits, a bug that can no be fixed. Edit the expired credits and remove the expiration date.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
133 posts
Tue Dec 13, 22 5:53 AM CST
Hi, I remembered your "minus-credits". That is what we would need. A customer comes for shooting and get an invoice for the shooting-fee. Then the customer checks out and don't remember, he has to pay not only for the images (sytist cart) but also the base fee (invoice), too.

If we put the outstanding invoice amount as an negative credit (minus amount), it is shown in admin's area, but not from customer view (only when it is a positive amount). It would be great, if a minus-amount is added as an negative credit (therefore to pay at checkout)

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Edited Tue Dec 13, 22 5:54 AM by Lucas H.
5 total messages
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Category: Bug
 
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