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Current Version: 4.4.3 | Sytist Manual | Common  Issues | Feature Requests

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Can I Set Up An Auto Email To Customers That Complete A Form?

21 posts
Mon Apr 26, 21 6:58 AM CST
It is possible to set up an automated email to a customer that completes one of my custom forms?
I created a sign up page and my customers, well let's be real, the ones that don't follow directions, are wondering why they are not receiving a confirmation email and signing up 7,8 times. I have my pages directed to a success page but apparently people are missing it. :sigh:
Is this feature possible? Is there something I should be doing to set it up correctly?
15,409 posts (admin)
Mon Apr 26, 21 10:51 AM CST
There is not an option to send them an email once they complete the form. You can have the form redirect to another page once completed.
Tim Grissett, DIA -
My Email Address:
97 posts
Mon Apr 26, 21 1:39 PM CST
As a work around could you set up your form as an order category and supply the direct url to complete it? Then you can use the custom order confirmation email function. I have two 'forms' that are actually order categories - one for 'archived photo orders from 2007-2020' as they are no longer on the website and one for 'passcode enquiries'. I like your idea of using a custom sign up form now too - that way you could ask for the student name so you know which image is associated to which sign up email address for emailing those that have not yet purchased!
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Category: Forms
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