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Client Placed Order On Closed Gallery

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Katie Kraft
85 posts
Thu Nov 11, 21
7:32 AM
Hi! I have a system where clients purchase a credit before picture day to have their dancers' pictures taken and then they can use that credit on their order once the photo gallery link is sent. I just got an order from a client where she purchased credits for an upcoming picture day but then also purchased digital downloads from a gallery from 2019 that was closed. When I test out the closed gallery myself, it says it's unavailable. Can anyone shed some light on how this happened? Thanks so much for your help!!
Tim - PicturesPro.com
13955 posts
Thu Nov 11, 21
9:58 AM
They probably already had it in their cart from before.
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Katie Kraft
85 posts
Thu Nov 11, 21
10:03 AM
Okay, that makes sense! Thanks!
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