To post a new support question, click the Post New Topic button below.
Current Version: 4.4.3 | Sytist Manual | Common Issues | Feature Requests
Password Reset Not Working
My admin username and password are suddenly not working. My browser saves & autofills them for me and I also have them written down, so I know I am using at least the right username.
Upon trying to log in: "Username and or password is incorrect."
When I enter my email to reset it: "An email has been sent to you with further instructions."
However, I receive no email. I am not out of space on my host (I've used 46% of the space I have) and I am not sure what is causing this, since it was working fine a couple of days ago.
I have no idea why that is. I will email a file to get you logged in.
My Email Address: info@picturespro.com
Hi Tim,
I am also having this same problem. I have no space issues on my server and though it says it has emailed reset instructions, they do not arrive.
Can I edit the password directly in a file on the server, or can you send me what you were going to kelsey? Thanks,
Craig
Nevermind, I deleted my admin user in myphpadmin and then was able to make a new one.

Loading more pages