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If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions.
You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.
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Accessory Store - Images Not Showing
I've been trying to add accessories to the store, including pictures. For some reason the uploaded JPGs are not showing. They have about 700kb, so the size shouldn't be a problem. I've tried different images, always the same result. It doesn't matter if the store is active or inactive.
Any ideas why it's not working?
Thanks a lot in advance,
Caro
1) In your accessory store settings (Accessory Store -> Store Settings), under "Store Images Control" the folder name is incorrect. "Images Folder" should be: accessories/images
2) Missing the images folder inside the accessories folder. In your FTP program, go into your Photo Cart -> accessories folder. See if there is an images folder inside it. If not, create one.
My Email Address: info@picturespro.com
thanks for the suggestions.
1) The image folder's name is correct. Didn't change it.
2) I'm not using an FTP. I uploaded the images through "upload images" in the browser. The upload itself, including the description of the image worked, but the system doesn't show the image itself for some reason.
Is there a maximum file size or pixle size? JPG in RGB should be fine, right? Any characters in the filename which might be disturbing ("-" or" _")?
Interesting ? I can't upload a jpg Screenshot here either. Could there be a problem with JPGs created in Photoshop? Is there another way to send you the screenshot?
The dimensions of your photo could possible be too large, but need to see if the above folder exists on the server.
My Email Address: info@picturespro.com
Also I tried activating the store to see, if it's a backend problem. Same thing there.
Then try again. If that doesn't work, you should email me a link to your Photo Cart admin with the username and password and FTP information.
My Email Address: info@picturespro.com
Should all folders in the photo cart have this setting 777?
My Email Address: info@picturespro.com
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