Attention

If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

Photo Cart was retired in 2015. Check out Sytist.

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Blank Pages Issue With Photocart 7.1 And Php 5.6.37

R
3 posts
Fri May 17, 19 3:59 AM CST
Hi.

I've migrated my site to a new host and also upgraded to v7.1. The database and all my customisations are fine, but I'm getting the blank pages issue.

The admin functionality is fine, and I can see my galleries etc, but users can't browse the store.

Thank you for any advice.
R
3 posts
Fri May 17, 19 4:03 AM CST
I have tried PHP 5.4 too.
16,145 posts (admin)
Fri May 17, 19 8:27 AM CST
See if you can find any error logs. It might give an indication what it wrong. It could be the my_sql functions are not enabled.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
R
3 posts
Fri May 17, 19 8:54 AM CST
Hi and thanks for the reply. The web log gives no errors, but the hosting company seemingly disallows viewing of the phpMyAdmin logfile:

"slow_query_log and general_log are disabled.
log_output is not set to TABLE.
You can't change these variables. Please log in as root or contact your database administrator."
16,145 posts (admin)
Fri May 17, 19 11:14 AM CST
Then it could be a permission issue. There should be an error log somewhere. If you can't find one, contact your host about it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
5 total messages
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