Attention
If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions.
You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.
Photo Cart was retired in 2015. Check out Sytist.
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Hacked
A
Adrian Bullers
4 posts
Mon Jun 23, 14 12:32 PM CST
I've had my Photocart hacked - did send a message to support about the best way to get it sorted - but had no reply - tried to phone but couldn't get through, and I need to get it sorted, anyone else had this problem and how did they get it fixed? my web host has disabled ASP and PHP support to stop the hackers abusing my account, so I need to re-upload the index file as this has been removed I also need to secure the site as it would appear that they have bypassed any security I have on upload scripts within the site - HELP
Thanks in advance for any advice or help
Adrian Bullers (UK)
Thanks in advance for any advice or help
Adrian Bullers (UK)
Tim - PicturesPro.com
16,266 posts
(admin)
Mon Jun 23, 14 3:03 PM CST
I did reply to your email this morning. Check your spam folder for my reply from info@picturespro.com
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
t
tremendous
4 posts
Mon Jun 23, 14 5:57 PM CST
Hi Adrian, we have the same issue here:
http://www.picturespro.com/support-forum/photo-cart/?t=15151-major-sql-injection-security-problem
Which version of Photo Cart are you running?
http://www.picturespro.com/support-forum/photo-cart/?t=15151-major-sql-injection-security-problem
Which version of Photo Cart are you running?
A
Adrian Bullers
4 posts
Tue Jun 24, 14 10:57 AM CST
Hi Tim,
unfortunately your reply went to my junk folder, I couldn't tell you what version of Photo Cart I had as the files have now been removed, spoke to Tim a while ago and hopefully all is on the way to be up and running shortly, it wasn't the password for the FTP - my web host have three separate backups - which were all infected - hence the removal of the files, thanks for getting back to me so promptly.
I know that my version wasn't 7 - so anyone out there taking the time to read this I suggest you upgrade to 7 ASAP
cheers
Adrian
unfortunately your reply went to my junk folder, I couldn't tell you what version of Photo Cart I had as the files have now been removed, spoke to Tim a while ago and hopefully all is on the way to be up and running shortly, it wasn't the password for the FTP - my web host have three separate backups - which were all infected - hence the removal of the files, thanks for getting back to me so promptly.
I know that my version wasn't 7 - so anyone out there taking the time to read this I suggest you upgrade to 7 ASAP
cheers
Adrian
J
Josh Johnson
3 posts
Wed Jun 25, 14 1:59 PM CST
Any update? Our site has been down since yesterday.
Tim - PicturesPro.com
16,266 posts
(admin)
Wed Jun 25, 14 2:26 PM CST
This has nothing to do with the error you are receiving you emailed about. I replied to your email with information to fix the crashed table.
Edited Wed Jun 25, 14 2:26 PM by Tim - PicturesPro.com
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
J
Josh Johnson
3 posts
Wed Jun 25, 14 2:36 PM CST
Thanks for the quick response Tim. I am having our IT dept work on this.
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