Attention

If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

Photo Cart was retired in 2015. Check out Sytist.

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No Response In Some Areas Of Admin

J
12 posts
Fri Aug 12, 16 10:36 AM CST
This problem just started, so not sure it's a "bug". Photo Cart has run great for years, using 7.1 since it's been available. Suddenly, parts of it won't respond. For example, I'm on the main page after logging in. I click on Galleries, it display's my gallery list. I click on Customers, it display's my Customers. I can build new galleries, update galleries, change setting, in fewer words, I can do a lot of stuff. However, when I click on Orders, the site just hangs. No error message, no nothing, except "Waiting for ..........". Has something, maybe reports.php, been deleted? Is there a way to renew my site without losing any data? Once it hangs, I can't do anything but close the window. Sometimes it lets me back into photocart immediately, oftentimes I have to wait an hour or more to get back in. Thanks for any help you can give.
16,145 posts (admin)
Sat Aug 13, 16 6:51 AM CST
Sounds like possibly an issue with the database or database server. It may clear itself up, but if not, might want to have your host check into it. Maybe optimizing the database from your hosting control panel might help too.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
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This post has been viewed 2,535 times
Category: Bug
 
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