If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions.
You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.
"payment Received" Email Sent To Customers Before Payment Is Being Processed
I have been using the manual credit card feature for a while now and has been great, but I have encountered a problem.
Customers who create orders on my website using the credit card option are receiving the "payment received" email minutes after placing their order and entering their credit card details in. This is confusing some people as it says complete payment has been received when in fact I haven't even processed the order through my EFTPOS machine. Especially when they enter in incorrect credit card details and I need to contact them to fix this, as they get confused because they already received their payment confirmation email.
In the back office it still says the payment is pending, the same is appearing on the customer side when they log into their account. Any idea why they are getting the "payment received" email straight away? It is my understanding that they shouldn't get the "payment received" email at all until I add payment to the order.
In the email logs to customers it doesn't show that the "payment received" email has been sent to them either.
Also, if it is of any help, the orders that are pending are being added to the website and gallery sales.
Any help greatly appreciated :)
Photocart seems to be emailing people telling payment has been received straight after placing an order, which is incorrect as I need to manually process the payment myself and has to be approved by my EFTPOS machine.
Plus it doesn't show in the "emails sent" to customer they have been send the "payment received" email. Only when I process the payment and send the email does it show in the email log to that customer. Happy to provide log in details so you can have a look and see what I mean.
Is it a bug or am I misinterpreting something? Sorry if me trying to explain it is confusing you.
Unzip it and upload the 2 includes files into your Photo Cart -> payment folder overwriting the existing ones.
My Email Address: email@example.com
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