If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions.
You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.
Extra Characters Appear When Typing...
I am wondering why, when I type in photo cart- extra characters show up? See here for an example: I typed a message to my client because I had to log in and place her order for her- any idea why when I hit return I get \r\n in my test any words with apostrophes come out with \ in them? How can I fix this?
and Hi Heather, \r\nPlease disregard all notices to pay and amounts. You have paid in full. This is simply a placeholder order and the amounts don\'t reflect actual charges. \r\nBest,\r\nShannon
The extra formatting is showing up wherever the Notes or Customer Notes sections appear online in the program. From what I know these sections don't generally show up in the e mails but rather in the admin, customer and printable links from the email confirmation of New Order (which arrives in an email). Any ideas why? How do I get rid of this? Thanks, Shannon
Here's a sample:
Date: 24 April 2015 | Amount: $2,530.00 | Type: | Ref. #:
Hi Heather, \r\nPlease disregard all notices to pay and amounts. You have paid in full. This is simply a placeholder order and the amounts don\'t reflect actual charges. \r\nBest,\r\nShannon
unzip it to your computer and upload the action.finalcheckout.php file into your Photo Cart folder overwriting the existing one.
Place a test order and be sure the checkout notes have a quote in it and can place the order without error.
My Email Address: email@example.com
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