This is a brand new system. Accounts created with the support forum & community prior to Dec 29, 2013 no longer exist (sorry!). You will need to create a new account.

If you have a support question or comment, click the Post New Topic link below.

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Clients Being Asked To Make New Account.

D
10 posts
Fri May 18, 18 9:25 PM CST
At random times the site will ask my clients to create a new account. Since I have hundreds visiting and placing orders, this is making things very frustrating because their credits don't transfer to the new account. Is there a way to make sure clients do not make a new account?
16,148 posts (admin)
Sun May 20, 18 5:06 AM CST
I believe you are talking about Sytist, but you posted in the Website:D forum which is an old product.

You can go to Design -> Page Text. Search the page for _new_account_page_message_ (CTRL+F) to add a message to the create account page to log in if they already have an account .
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
D
10 posts
Sun May 20, 18 5:11 PM CST
Thank you
3 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 591 times
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close