This is a brand new system. Accounts created with the support forum & community prior to Dec 29, 2013 no longer exist (sorry!). You will need to create a new account.
If you have a support question or comment, click the Post New Topic link below.
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Clients Being Asked To Make New Account.
D
David Albrecht
10 posts
Fri May 18, 18 9:25 PM CST
At random times the site will ask my clients to create a new account. Since I have hundreds visiting and placing orders, this is making things very frustrating because their credits don't transfer to the new account. Is there a way to make sure clients do not make a new account?
Tim - PicturesPro.com
16,148 posts
(admin)
Sun May 20, 18 5:06 AM CST
I believe you are talking about Sytist, but you posted in the Website:D forum which is an old product.
You can go to Design -> Page Text. Search the page for _new_account_page_message_ (CTRL+F) to add a message to the create account page to log in if they already have an account .
You can go to Design -> Page Text. Search the page for _new_account_page_message_ (CTRL+F) to add a message to the create account page to log in if they already have an account .
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
D
David Albrecht
10 posts
Sun May 20, 18 5:11 PM CST
Thank you
Please log in or Create an account to post or reply to topics.
Loading more pages