To post a new support question, click the Post New Topic button below.
Current Version: 4.9.2 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Unable To Access Sytist

J
8 posts
Fri Apr 30, 21 1:20 PM CST
Hi Tim,

I've not used Sytist in a while, but I tried to access my sy-admin and it just redirects to my custom 404 page.

Looking at my hosting, the files are still there, so haven't a clue at to what has happend or how the heck I'd sort it!

Any ideas?

Cheers,
Jen
16,247 posts (admin)
Sun May 02, 21 10:33 AM CST
You had it installed on a sub-domain "client" (https://client.jenniferclarephotography.co.uk). That sub domain no longer works but the files are still in a client folder:

https://jenniferclarephotography.co.uk/client/

You would need to get with your host to recreate that sub domain.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
J
8 posts
Thu May 06, 21 2:33 AM CST
Thanks Tim, but I can see the sub domain still there.

Is there anything else you can think of that might cause the issue. Could it be the version, mine is only 2.3.0? I've not really been using it but was toying with restarting but then this happened!

So many warnings... just a few below!

Cheers,
Jen

Warning: Use of undefined constant utf8_encode - assumed 'utf8_encode' (this will throw an Error in a future version of PHP) in /home/customer/www/client.jenniferclarephotography.co.uk/public_html/sy-inc/functions.core.php on line 418

Warning: Use of undefined constant htmlspecialchars_decode - assumed 'htmlspecialchars_decode' (this will throw an Error in a future version of PHP) in /home/customer/www/client.jenniferclarephotography.co.uk/public_html/sy-inc/functions.core.php on line 31

Edited Thu May 06, 21 2:49 AM by Jennifer
3 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 633 times
Category: Error
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close