To post a new support question, click the Post New Topic button below.
Current Version: 4.9.1 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Not Processing Photos
J
JD Bayer
9 posts
Mon Apr 26, 21 6:14 PM CST
I am trying to upload photos and it just isn't working. When I click the "Upload Photos" button it does nothing. When I FTP the pics and then choose the folder to process it just sits on the "Do not close this window" for hours. I am truly lost, any help is appreciated.
Brooke Woollett
97 posts
Mon Apr 26, 21 8:18 PM CST
It sounds like you need to check the space on your web host? That happened to me once when I ran out of space. All the best.
Tim - PicturesPro.com
16,207 posts
(admin)
Tue Apr 27, 21 6:39 AM CST
You are probably on an old version of Sytist that uses Adobe Flash for the uploader which no longer works. A new uploader was developed and added a few years ago that does not require adobe flash. You may want to update your Sytist:
https://www.picturespro.com/sytist/how-to-upgrade/
https://www.picturespro.com/sytist-manual/change-log/
https://www.picturespro.com/sytist-manual/site-content/photos/
If the photos you have uploaded won't process then they are probably too large for the server to process:
https://www.picturespro.com/sytist-manual/articles/issues-uploading-photos/
https://www.picturespro.com/sytist/how-to-upgrade/
https://www.picturespro.com/sytist-manual/change-log/
https://www.picturespro.com/sytist-manual/site-content/photos/
If the photos you have uploaded won't process then they are probably too large for the server to process:
https://www.picturespro.com/sytist-manual/articles/issues-uploading-photos/
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Please log in or Create an account to post or reply to topics.
Loading more pages