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[order_number] Link Is Blank

T
91 posts
Tue Apr 20, 21 10:10 AM CST
[ORDER_NUMBER] link is blank when sending Downloads are ready emails to customer.
Instead of directing them to their order page it goes to my website main page.
16,242 posts (admin)
Tue Apr 20, 21 11:15 AM CST
It works just fine for me. Adds the order number and the link to the order is correct.

Maybe you changed the default email for the downloads are ready email in Settings -> Default Emails.

Here is the default message:

Hello [FIRST_NAME],

Your download photo(s) are ready from your recent purchase at [WEBSITE_NAME] on order #[ORDER_NUMBER].

[ORDER_LINK]Click here to view your order and download your photo(s)[/LINK].

Thank you,
[WEBSITE_NAME]
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
T
91 posts
Tue Apr 20, 21 11:37 AM CST
This what I have.

Hello [FIRST_NAME],

Your color corrected download photo(s) are ready from your recent purchase at [WEBSITE_NAME]

[ORDER_LINK]Click here to view your order and download your photo(s)[/LINK].

Copyright Release Form

I grant permission to reproduce the copyrighted image(s) specified here.

Image Number(s):

Order Number: [ORDER_NUMBER]

Customer Name: [FIRST_NAME] [LAST_NAME]

All professionally taken photos must be accompanied by a signed copyright release from the photographer or studio that your photo(s) originated from. Federal and state copyright laws provide that the author of a work is the owner of it. Copying work without the author's permission is a violation of the law. This is true whether or not the image contains a copyright notice on it.

Thank you,




[WEBSITE_NAME]
16,242 posts (admin)
Tue Apr 20, 21 11:39 AM CST
Weird it doesn't work just on your site.

You can email me the following for me to look into it:

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

3) An order number in which you would send the email from.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
4 total messages
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