Zip Files - One Folder Empty Or Invalid

Recently we have had quite a few customers tell us that either one or more of their zip folders are either empty or invalid. Any idea what may cause that. We have 30 files per zip folder set. Thanks.

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Most likely too many images per zip file and failing.

https://www.picturespro.com/sytist-manual/articles/downloading-photos-in-zip-files/

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Hey Tim,
Thanks. I bumped it down to 20 files per and it is still coming up invalid. Is this an issue I take up with the hosting company? Thanks for your help.

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Probably a hosting issue since Sytist doesn't change on it's own but I don't know what.

You can email me the following for me to look into it:

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

3) An order number of a order to download the photos from.

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