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Photos Uploaded But Now Showing

y
5 posts
Sat Mar 06, 21 6:19 AM CST
I've created a gallery and uploaded photos. Photos not preview in admin page, photos not showing in my page as well.
Attached Photos

16,148 posts (admin)
Sat Mar 06, 21 9:58 AM CST
It could be a number of things like folder permission issues, something wrong in the config file, etc...

You can email me the following for me to look into it:

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
y
13 posts
Sat Mar 06, 21 9:30 PM CST
..........
Thanks.
Edited Sun Mar 07, 21 5:39 AM by Tim - PicturesPro.com
16,148 posts (admin)
Mon Mar 08, 21 4:56 AM CST
The problem is that the upload_max_filesize in the PHP configuration is only 2MB which means you can't upload a photo larger than 2MB.

Sytist tries to increase that to 30M in the config file but looks like there is a hard limit set by your hosting company. You would need to get your host to increase that upload_max_filesize value.
Attached Photos

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
y
5 posts
Mon Mar 08, 21 10:16 AM CST
Issue resolved, I've increase the upload max file size from web hosting.
a
8 posts
Sun Apr 18, 21 3:01 PM CST
I have tried everything above and still have the above issue
a
8 posts
Sun Apr 18, 21 3:43 PM CST
Has anyone else had this issue?

No photos are displaying in any gallery - i am on a dedicated server and only noticed that all the photos had gone when i went to upload a gallery from todays event.

Any help would really be appriciated as i have clients bend my ear for there images.

Thanks, Andy
a
8 posts
Mon Apr 19, 21 3:47 AM CST
Looks like this
Attached Photos

16,148 posts (admin)
Mon Apr 19, 21 4:34 AM CST
Most likely the photos are too large to process, the photos files are corrupt or you changed something in the configuration file.

You can email me the following for me to look into it:

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).




Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
a
8 posts
Mon Apr 19, 21 4:41 AM CST
Hi Tim,

I didnt change anything in the config file prior to uploading - everything has been working great until yesterday when i uploaded a gallery and no images displayed and all images from previous events fail to display.

All images were resized as normal and my web host tell me everything is working fine there end - checked the php memory limit and its set to 256mb. I also have 60gb space left on my server available

Cant get my head around what has changed as i havent changed anything my end

I have sent you a message through the contact form with admin details.

Thanks Andy
16,148 posts (admin)
Mon Apr 19, 21 4:44 AM CST
NONE of your images are showing. They all return a 404 file not found error for every gallery.

So either the sy-photos folder has been deleted, accidentally moved into another folder when using your FTP program or has been removed by your host. You need to log in FTP or the file manager in your hosting control panel and look for the sy-photos folder. Should be in the main folder with all the other sy- folders.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
a
8 posts
Mon Apr 19, 21 4:55 AM CST
Thanjs for your reply Tim,

I have had a look in my ftp uploader and cant see it there so that could be the issue. My host say they havent removed anything and i am struggling to locate it.

Any way to revert things back?
a
8 posts
Mon Apr 19, 21 4:58 AM CST
Or can i re add it?
16,148 posts (admin)
Mon Apr 19, 21 5:18 AM CST
Look inside the folders next to where that one should be and you may have dragged it into one of those.

Or see if your host can search for it.

You could possibly ask you host to restore from a backup but that can cause troubles too.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
a
8 posts
Mon Apr 19, 21 2:08 PM CST
Tim, just wanted to say thankyou for your help - after some searching i found the sy-photos folder - it was in a sub folder inside another folder - dont know how or why but wanted to let you know that it was the issue and now fixed. Hopefully if someone else has the same issue this will help.

Thanks Andy
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