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Current Version: 4.9.1 | Sytist Manual | Common Issues | Feature Requests
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Customer Not Seeing New Credits
Eric
95 posts
Wed Feb 10, 21 10:21 AM CST
I'm not sure what has changed. In the past I add Account Credits and when they go through the purchase process they are able to purchase the photos with credits.
The credits are not showing. Is there a setting a missing or has something changed?
Thanks,
Eric
The credits are not showing. Is there a setting a missing or has something changed?
Thanks,
Eric
Tim - PicturesPro.com
16,216 posts
(admin)
Thu Feb 11, 21 6:16 AM CST
Perhaps they have an expired credit in their account which will cause calculation issues. If there is one, edit it and remove the expiration date.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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