To post a new support question, click the Post New Topic button below.
Current Version: 4.8.5 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Urgent Upgrade Issue

K
77 posts
Thu Jan 31, 19 10:28 AM CST
Have just updated to latest version and my website has stopped working - it just says unable to find photo - I tried going into to the home page to edit and I get the same menages and can't actually launch page designer - see attached screen shot


thanks Keith
16,148 posts (admin)
Thu Jan 31, 19 11:28 AM CST
Go to Site Content -> Manage Home Page.

Then click the Photos tab for the home page.

Then click Photo Display Settings. See if the option " When page is opened, display first photo and start slideshow" is checked. If so, uncheck it and save,

If you don't see that option, on the left select Thumbnail Gallery, then you will see it. Uncheck it and change it back to what it was and save.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
K
77 posts
Thu Jan 31, 19 12:16 PM CST
No still not working - same problem

here is are the screen shots of the settings before and after I selected thumbnails

thanks Keith

K
77 posts
Thu Jan 31, 19 12:18 PM CST
it won't let me up load jpg or png ??????
K
77 posts
Thu Jan 31, 19 12:21 PM CST
here are the screen shots
Attached Photos

16,148 posts (admin)
Thu Jan 31, 19 12:33 PM CST
Uncheck the option I highlighted in this screenshot.
Attached Photos

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
K
77 posts
Thu Jan 31, 19 1:03 PM CST
Hi Tim

That worked thank you so much

Blessings Keith
7 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 885 times
Category: Bug
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close