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Booking Options Don't Carry Over...
S
Sean Scarmack
325 posts
Wed Oct 31, 18 8:20 AM CST
So I have a few different options people can select, hours, editing, print rights, etc.
When they book, I get an email asking to confirm, I go to confirm, then create an invoice. The only thing that transfers over to my invoice is the title. There is no breakdown of the options they selected. So sometimes I have to go back in and try to figure out what they selected. You can see the options in the Booking request, just not the invoice. Maybe I'm doing something wrong...
When they book, I get an email asking to confirm, I go to confirm, then create an invoice. The only thing that transfers over to my invoice is the title. There is no breakdown of the options they selected. So sometimes I have to go back in and try to figure out what they selected. You can see the options in the Booking request, just not the invoice. Maybe I'm doing something wrong...
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Sean Scarmack
325 posts
Wed Oct 31, 18 8:26 AM CST
S
Sean Scarmack
325 posts
Thu Nov 01, 18 8:58 AM CST
I tried changing it to "Auto Confirm" bookings, with the same results. No options pull
Tim - PicturesPro.com
16,151 posts
(admin)
Thu Nov 01, 18 10:05 AM CST
If they pay a deposit at the time of booking, the booking options selected do show on the orders. When you generate an invoice for the booking they currently don't, but will in the next update.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
S
Sean Scarmack
325 posts
Thu Nov 01, 18 10:06 AM CST
Ahhhhh gotcha! I did require a deposit before and then I didn't so that explains why it stopped showing. Dummy me haha
If you don't require a deposit, is there still a way for them to redeem a coupon? Since it doesn't take them to the next screens.
If you don't require a deposit, is there still a way for them to redeem a coupon? Since it doesn't take them to the next screens.
Tim - PicturesPro.com
16,151 posts
(admin)
Thu Nov 01, 18 10:20 AM CST
If they are not making a deposit, then redeeming a coupon won't do anything but sit in their cart.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
S
Sean Scarmack
325 posts
Thu Nov 01, 18 10:21 AM CST
Gotcha! Makes sense. Appreciate your time and continual efforts :)
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