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'replace' Ordered Download Photos In Bulk?

J
15 posts
Wed Oct 17, 18 6:40 PM CST
Maybe I'm missing it, but is there any way to bulk-replace photos for a digital product order? ie: when someone has ordered an image for download and you need to replace it with a high-res version before they download their order.

It's not a problem when someone only orders a few images, but gets very tedious when you have to upload 30 or 40 photos, one at a time.

If not currently possible, can I please make this a feature request. Even if it's something like a list/table that pops up and you have to manually select a file for each image you want to replace from the order, but then can just click 'upload' once and it replaces all of them.
Edited Wed Oct 17, 18 6:41 PM by Jamie Benaud
16,246 posts (admin)
Thu Oct 18, 18 4:31 AM CST
Yes, just go to the gallery they ordered the photos from and upload them there.

And in the upload window, check the option "Replace photos with the same file name" and be sure discard original file is not checked.

You can still check the option to watermark the files. The downloads won't be watermarked.

Then after you upload them, view the order and go into the Manage Photos tab and there is a link for "Allow all photos to be downloaded now".
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
J
15 posts
Thu Oct 18, 18 4:57 AM CST
Hi Tim,

Thanks, but will that replace those images permanently on the server into the future then? As I'd rather not do that due to space issues, which was the reason not to upload the 18MP+ versions in the first place. I'm assuming due to the wording "replace for this order only", that when I upload high res versions from an order page, that they are discarded some time after downloading?
16,246 posts (admin)
Thu Oct 18, 18 5:22 AM CST
Yes they will stay on the server until you delete the gallery. The replace photos for this order only also stay on the server and don't delete after the customer has downloaded them.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
133 posts
Wed Jul 27, 22 4:15 AM CST
Hi Tim,

I'm unable to replace photos in sub-galleries in batch. I've checked the option "Replace photos with the same file name" and "discard original file is" not checked. The photos are appended to the gallery instead of being exchanged. The file-names are correct, meaning the gallery has each file-name twice now.

Workaround:
"Select Photos to upload" and upload from PC rather than "Select from FTP-Upload (Process)" for each sub-gallery. In that case, everything is fine.

Is there a known issue? I'd really like to use "upload folders to create sub-galleries" in order to bulk-upload all photos to be exchanged to the (existing!) sub-galleries. How to do this?

Regards,

Lucas
Edited Wed Jul 27, 22 4:15 AM by Lucas H.
16,246 posts (admin)
Wed Jul 27, 22 7:44 AM CST
You don't have to upload folders for sub galleries when replacing photos. You just upload them all to the main gallery and it will replace them in the sub galleries.

https://www.picturespro.com/sytist-manual/articles/replacing-photos/
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
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