To post a new support question, click the Post New Topic button below.
Current Version: 4.9.2 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Password Protected Images Question
G
Gloria Avina
44 posts
Mon Sep 24, 18 11:56 AM CST
Hello I'm testing out the individual password protected images by embedding the passcode into the file name and no matter what I try, I cannot access the image. I keep getting error 'gallery not found' (yes gallery has been published) I know I need to mark 'no password' to the gallery and mark 'yes' to Passcode photos. Not sure what to put in the box for text of individual and group pics. (I've tried entering a password as well as leaving it blank) I understand if I have several images with the same passcode in between the dashes, each file should show up-still no image. I've gone as far as adding the .jpg to the end with the same results. I know I am making this more difficult than it should be! All help will be appreciated!
G
Gloria Avina
44 posts
Mon Sep 24, 18 12:08 PM CST
I have also just entered the passcode between the dashes and I still get the error 'gallery not found'. I have it set up to view without being logged in but I get the same results logged in or out
Tim - PicturesPro.com
16,247 posts
(admin)
Mon Sep 24, 18 12:54 PM CST
You need to go to Settings -> Photo Settings and set the option "Passcode Photos Search By" to In the file name.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
G
Gloria Avina
44 posts
Mon Sep 24, 18 1:02 PM CST
THANK YOU!!!
Please log in or Create an account to post or reply to topics.
Loading more pages