To post a new support question, click the Post New Topic button below.
Current Version: 4.9.2 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Password Protected Images Question

G
44 posts
Mon Sep 24, 18 11:56 AM CST
Hello I'm testing out the individual password protected images by embedding the passcode into the file name and no matter what I try, I cannot access the image. I keep getting error 'gallery not found' (yes gallery has been published) I know I need to mark 'no password' to the gallery and mark 'yes' to Passcode photos. Not sure what to put in the box for text of individual and group pics. (I've tried entering a password as well as leaving it blank) I understand if I have several images with the same passcode in between the dashes, each file should show up-still no image. I've gone as far as adding the .jpg to the end with the same results. I know I am making this more difficult than it should be! All help will be appreciated!
G
44 posts
Mon Sep 24, 18 12:08 PM CST
I have also just entered the passcode between the dashes and I still get the error 'gallery not found'. I have it set up to view without being logged in but I get the same results logged in or out
16,247 posts (admin)
Mon Sep 24, 18 12:54 PM CST
You need to go to Settings -> Photo Settings and set the option "Passcode Photos Search By" to In the file name.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
G
44 posts
Mon Sep 24, 18 1:02 PM CST
THANK YOU!!!
4 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 138 times
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close