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Coupon Details Shows At Checkout But Value "0"

D
69 posts
Mon Sep 17, 18 8:16 AM CST
Hello

I have a coupon in use for a client. When applied to the cart it shows the details of the coupon but "(£0.00)" instead of "(£100.00)", and does not reducec the total.

Can you help with this?

Thanks
Dre
16,207 posts (admin)
Mon Sep 17, 18 10:43 AM CST
Most likely the product(s) in the cart are marked as do not allow discounting ... or the coupon has a minimum order amount. Check those. You can edit the products to see if do not allow discounting is checked.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
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Category: Coupons
 
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