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Stats Ip Address Is Always The Same

S
36 posts
Fri Aug 31, 18 12:30 PM CST
Hi Tim,
When I look on to my stats, the IP Address of the visitors is always the same, how can I fix that?
Thanks
Simone
16,216 posts (admin)
Sun Sep 02, 18 5:41 AM CST
That would indicate the site is behind a firewall of some sort.

You can try the follow which may or may not work. If not, they you might want to ask your host about it.

Click Settings in your main menu.

Underneath the left menu click edit config file.

At the bottom of the file before the closing PHP tag ?> ... add this line of code (copy & paste) :

$setup['only_use_remote_address_for_ip'] = true;


Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
3 posts
Wed Sep 05, 18 10:11 PM CST
I had the same issue and this method works well for me, Thank you so much!
3 total messages
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Category: Stats
 
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