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Stymied By Shipping

32 posts
Fri Jul 20, 18 7:45 PM CST
First, thanks for a great product. Got our website/shopping cart up with very few issues. But shipping has me stymied. We have two methods in a shipping group. All of our "Event" pages reflect the correct shipping group. While some products have extra shipping, no products are marked to be excluded from shipping calculations. Yet all my tests take me directly from the billing info screen to Paypal. No option for shipping address, no option to pickup at our location, no shipping amount added to the invoice. I assume I'm overlooking something simple, but don't know what it is. Would appreciate any help.
This reply was deleted.
16,246 posts (admin)
Sat Jul 21, 18 7:38 AM CST
Sounds like the products don't have shippable checked, but odd it would take you right to PayPal. How about emailing me the link to your Sytist admin with the username and password so I can take a look at the setup.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
3 total messages
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Category: Orders
 
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