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Download Products Do Not Appear On Customer Side

245 posts
Sun Jul 15, 18 4:33 PM CST
Hello,
I never used the product download offers I'm just experiencing the A.M. trouble.
I created a product groups in my price list named " Downloads ".
I previously created a new product and in the drop down menu' I assigned as type "Download "
I then added it into my price list in the product group downloads.
I can see all the Tabs in clicking on the image Print,Downloads and Collections,and the related products but not if I click Downloads Tab.
Any suggestion ?
Tks
Marco
245 posts
Mon Jul 16, 18 2:29 AM CST
Sorry,I understood.
I created products with a longest edge than the ones uploaded.
16,148 posts (admin)
Mon Jul 16, 18 10:16 AM CST
If you want them to download the original file size uploaded, set the download dimensions for the download product to 0 when editing that product.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
3 total messages
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This post has been viewed 354 times
Category: Photo Products
 
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