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Booking Times Lot Availability Bug

135 posts
Mon Jun 18, 18 3:46 PM CST
Hi Tim,

I've found a little bug with the booking section I think. I added a event to the calendar in backend at 6 PM to 11 PM to make that time unavailable due to photojournalism work this friday. Sadly it did not remove those times in front, so people could book at 7pm for example.

I think it has to do with the recurring unavailable times. I've added a dinner time from 6pm to 7pm every weekday to make those times recurring unavailable, and I think it conflicts with the manually added 6-11pm booking.

I edited the photojournalism appointment to 5-10pm and then the time-slots went successfully unavailable. Seems to be a bug?
135 posts
Mon Jun 18, 18 3:58 PM CST
Additionally, when I add an event which covers multiple days (for example a festival starting at friday 5 pm to Saturday 2 am, the website hangs when someone tries to book on that friday (page keeps loading, no problems on other dates).
16,247 posts (admin)
Thu Jun 21, 18 3:52 AM CST
What is happening is when there is 2 entries in the calendar like you have it is just picking the first one ... the unavailable time ... instead of the one with the longest time. You can send me an email and I can attach you a file that will fix that.

For the booking calendar hanging:

Time Blocks. In Calendar -> Booking Settings, or if you are using custom available times in your booking service, the time block need to match the ending time.

Example, if you have 30 minute time blocks, then the end time must end with either :00 or :30 (5:00 or 5:30). If your time blocks are 15 minutes, the end time needs to end with with either :00,:15,:30, :45 (5:00, 5:15, 5:30, 5:45).

If they don't, it can cause an infinite loop.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
135 posts
Thu Jun 21, 18 11:13 AM CST
Thanks a lot for your reply, Tim! I will keep this in mind!
I removed the dinner times for now.. in practice my dinner times will vary a lot next weeks.months due to photojournalism work ;-)
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Category: Bug
 
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