To post a new support question, click the Post New Topic button below.
Current Version: 4.8.5 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Uploads Not Showing Up

S
182 posts
Tue Jun 05, 18 8:23 AM CST
I've been uploading photos today (using Safari -haven't had any problems with it freezing like I had with Chrome). One lot of photos appeared to upload normally but they aren't showing anywhere afterwards. I've checked and they are in the s3 bucket but not showing on the Sytist site. Any ideas? The other lots of photos have uploaded normally.
Edited Tue Jun 05, 18 8:23 AM by Sarah MacKenzie
16,146 posts (admin)
Tue Jun 05, 18 2:06 PM CST
I don't know why they would not be showing. Are they showing where they should be but a broken image or are they not showing at all? Any error messages?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
182 posts
Tue Jun 05, 18 3:39 PM CST
They are not showing anywhere, no error, no thumbnails. They uploaded normal and other batches I uploaded yesterday are fine. At first I thought maybe I hadn’t uploaded them so checked s3 but they are there, just not showing anywhere on Sytist.
Edited Tue Jun 05, 18 3:40 PM by Sarah MacKenzie
A
26 posts
Tue Jun 05, 18 6:25 PM CST
Today I am having the same issue. I'm trying to upload to an already existing gallery, and although the upload appears to complete, there is nothing to show. Just blank thumbnails with the filename underneath.
S
182 posts
Tue Jun 05, 18 6:33 PM CST
Mine are just completely gone. No trace at all. I know they were there because the preview photo is one of the missing files (that's what made me think to check s3 and they were there.)
A
26 posts
Tue Jun 05, 18 10:11 PM CST
Got it working. Was a PHP settings thing like Tim said.
16,146 posts (admin)
Wed Jun 06, 18 6:14 AM CST
Sarah, if create a new gallery and upload those photos and see what happens. Only thing I can think of is a MySQL error, but I don't see any errors in the logs.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
182 posts
Wed Jun 06, 18 6:20 AM CST
I uploaded them again to the same gallery and seems to be working now. No idea what happened with that batch (it was 400 odd images).
8 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 323 times
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close