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Package Selection Problem

S
182 posts
Wed May 09, 18 10:13 PM CST
Hi Tim,

Twice now I've had a package order come through with no items selected. The box 'all items require a selection' is checked. Is there any way to avoid this?
16,151 posts (admin)
Fri May 11, 18 5:39 AM CST
If the package is set to require all items to have a photo selected I don't know how they would checkout without selecting items because it will stop them at checkout, unless the package is not set up correctly. You would have to email me the link to your admin with the username and password and the name of the package and an order number where the photos weren't selected.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
182 posts
Fri May 11, 18 5:46 AM CST
Thanks Tim, I sent you an email :)
3 total messages
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Category: Orders
 
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