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Download As .zip Option Is Gone After Upgrade

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Brian T

62 posts

Thu Apr 26, 18 11:50 AM CST

Hi,

It seems the option to download photos as a .zip file has disappeared after upgrading to 2.8.0. I haven't changed anything else this end so am a bit confused.

Hope you can help.

Thanks,

Brian.

Edited Fri Apr 27, 18 3:49 AM by Brian T

Michael Weeks

296 posts

Fri Apr 27, 18 5:40 AM CST

I am on the latest version and had a client download as a zip yesterday

Mike

Tim - PicturesPro.com

16,242 posts (admin)

Fri Apr 27, 18 5:47 AM CST

Most likely your host made some changes and now the PHP zip functions are not enabled in the PHP configuration.

Download this zip file:
https://www.picturespro.com/sy-misc/sytist-check-requirements.zip

Unzip it and upload the sytist.php file in Design -> Misc. Images & Files. Then click the link to view it and it will show if the zip functions are enabled in PHP or not.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com

Brian T

62 posts

Fri Apr 27, 18 9:56 AM CST

Hi Tim,

Thanks for this.
I'll download and run that now and contact host if necessary.

Brian.

Carrie Muenks

54 posts

Fri Aug 24, 18 8:59 AM CST

Thank you so much this helped me also. My hosting was configured with the zip in php.

5 total messages

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Category: Photos

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