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Reports

S
182 posts
Thu Apr 19, 18 11:00 PM CST
Hi Tim,
Is it possible to add a couple more fields to the photo product report:
If it has a custom crop
Option text (the text they enter when they order a product) - I can get the question to show up "order extra val" but not the answer.
Message on photos

I can do some on some reports and others on a different report but I'd like all of them on one report :) It defeats the purpose of the report if I have to cross check each order with the original order too.
Edited Thu Apr 19, 18 11:35 PM by Sarah MacKenzie
16,148 posts (admin)
Mon Apr 23, 18 9:32 AM CST
I'll make a note of the crop.

For the options text, when in the export section, click the settings icon and make sure the Product Options is checked. That exports the options added when someone adds products with options. That's not the same as order extra val
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
182 posts
Mon Apr 23, 18 3:13 PM CST
Thanks Time,
I have Product Options checked but the column is empty. There have definitely been options entered. Also if they make a note on the photo it would be great to be able to show that too.
16,148 posts (admin)
Tue Apr 24, 18 5:31 AM CST
I've doubled checked and I get the product options showing on my exports. Exactly what type of product is it not showing the options? A standard photo product, collection?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
182 posts
Tue Apr 24, 18 5:33 AM CST
Just checked. It's a collection option text field.
S
182 posts
Sat Jun 23, 18 8:06 AM CST
Hi Tim,
I'm still having trouble with this. I have two options on my collections:
One is a checkbox - upgrade to USB
The other is a text field - they enter the class name for their group print.

I'm so far unable to find a way to get these options, or if there is a custom crop, to show up on any order reports. This means I need to manually go through hundreds of orders and take note of the options.
Edited Sat Jun 23, 18 8:09 AM by Sarah MacKenzie
16,148 posts (admin)
Sun Jun 24, 18 8:08 AM CST
I have already added for the next update to include options selected for collections to the export.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
182 posts
Sun Jun 24, 18 10:02 AM CST
:) :) thank you Tim!
S
182 posts
Tue Jul 17, 18 6:52 AM CST
Hi Tim,
I know this is on the list for the next upgrade, I just thought I'dd let you know this too. When I do the Photo Product Export a few of the fields aren't working at all ad some are completely wrong:

Options: empty
Product Notes: empty
Admin Notes: even when I enter notes, all entries are: span style=color: rgb(0
order_shipping_option: 0 or 100
order_extra_val_1: 0); background-color: rgb(249
order_extra_val_2: 249 or 255
order_extra_val_3: empty
order_extra_val_4: empty
order_extra_val_5: shipping method
Payment: 249);">option text
Notes: incomplete admin notes

Also, as well as the three things I mentioned before, it would be great to also include if there is a message on an image

Edited Tue Jul 17, 18 6:59 AM by Sarah MacKenzie
16,148 posts (admin)
Tue Jul 17, 18 9:17 AM CST
Have you added HTML to some of your options like the options added at checkout in the price lists?

That code

span style=color: rgb(0

and
background-color: rgb(249

Is probably causing the problems, but I don't have anything like that in the export code so it must be coming from something else.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
182 posts
Tue Jul 17, 18 3:59 PM CST
Not that I know of?? Just typed in the options?
M
7 posts
Tue Jul 17, 18 5:42 PM CST
Since I am in sports I try to track which gallery they are purchasing from. Can we add that in the reports some how? or a separate report that tells me which items where purchased not by customer but by gallery so I can figure out which products are doing better than others.
And also break out expense report.
Edited Tue Jul 17, 18 6:00 PM by Marnie Ludwig
S
182 posts
Tue Jul 17, 18 5:44 PM CST
Marnie, you can do that already!
If you go to the gallery and click on “Stats” then click on view purchases it will take you to the orders for that gallery only. From here you can export a report for only that gallery.
M
7 posts
Tue Jul 17, 18 6:01 PM CST
How can I export that report
S
182 posts
Tue Jul 17, 18 6:02 PM CST
If you're on that page (with the orders by gallery) click select all and the export options come up at the bottom of the page :)
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