To post a new support question, click the Post New Topic button below.
Current Version: 4.9.1 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Bug Or User Error - After Upgrade One Of My Pages Won't Load Properly
K
Karen Cutler
14 posts
Thu Apr 12, 18 7:03 AM CST
Hiya, for some reason just one of my pages won't load in it's beautiful gallery theme after this last upgrade...
http://www.sportography.com.au/shopping/recent-events/
is there a quick fix? i have ALL my photos for sale on this page in the galleries and sub galleries here...
thanks very much!
http://www.sportography.com.au/shopping/recent-events/
is there a quick fix? i have ALL my photos for sale on this page in the galleries and sub galleries here...
thanks very much!
Tim - PicturesPro.com
16,216 posts
(admin)
Thu Apr 12, 18 9:07 AM CST
The CSS file from the theme is missing for some reason. Go to Design -> Edit My Theme and save your theme again and see if that fixes it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
K
Karen Cutler
14 posts
Thu Apr 12, 18 7:18 PM CST
thanks Tim, no luck - it is only this page that went wonky. is there way I can edit the file easily from here? I can pull files in from ftp...
thanks gain, k
thanks gain, k
Tim - PicturesPro.com
16,216 posts
(admin)
Fri Apr 13, 18 7:39 AM CST
I think you have a different theme selected for that section.
Edit your Recent Events section by clicking edit under that name in the left menu of the Site Content area.
On the right side click Design Options then Theme and select Use default then click save category. If it is already on use default, just click save category.
Edit your Recent Events section by clicking edit under that name in the left menu of the Site Content area.
On the right side click Design Options then Theme and select Use default then click save category. If it is already on use default, just click save category.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
K
Karen Cutler
14 posts
Fri Apr 13, 18 6:05 PM CST
It's a mystery! in the end I created a similar section, then copied the insides of the bad page to the index of the new page, and uploded the new index. This my be naive, but I noticed a "bad" ip address kept hitting the recent events page a few days back....can that have been a problem?
thanks again for being there and answering so quick...it really is amazing support.
thanks again for being there and answering so quick...it really is amazing support.
K
Karen Cutler
14 posts
Fri Apr 13, 18 6:23 PM CST
SPOKE to soon.... it all works, but the area in which my galleries appears gets a red box, and the following appears below the galleries:
MYSQL ERROR: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '' at line 1
Query: SELECT *, CONCAT(date_date, ' ', date_time) AS datetime,date_format(date_date, '%M %e, %Y ') AS date_show_date , time_format(date_time, '%h:%i %p') AS date_time_show,date_format(last_modified, '%M %e, %Y %h:%i %p') AS last_modified, date_format(date_expire, '%M %e, %Y ') AS date_expire_show FROM ms_calendar LEFT JOIN ms_blog_cats_connect ON ms_calendar.date_id=ms_blog_cats_connect.con_prod WHERE date_public!='2' AND date_public!='4' AND date_type='news' AND page_under='0' AND CONCAT(date_date, ' ', date_time)
MYSQL ERROR: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '' at line 1
Query: SELECT *, CONCAT(date_date, ' ', date_time) AS datetime,date_format(date_date, '%M %e, %Y ') AS date_show_date , time_format(date_time, '%h:%i %p') AS date_time_show,date_format(last_modified, '%M %e, %Y %h:%i %p') AS last_modified, date_format(date_expire, '%M %e, %Y ') AS date_expire_show FROM ms_calendar LEFT JOIN ms_blog_cats_connect ON ms_calendar.date_id=ms_blog_cats_connect.con_prod WHERE date_public!='2' AND date_public!='4' AND date_type='news' AND page_under='0' AND CONCAT(date_date, ' ', date_time)
Tim - PicturesPro.com
16,216 posts
(admin)
Sat Apr 14, 18 5:44 AM CST
That is strange. Email me the link to your Sytist admin with the username and password so I can take a look.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Please log in or Create an account to post or reply to topics.
Loading more pages