To post a new support question, click the Post New Topic button below.
Current Version: 4.9.1 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Calendar Not Limiting One Booking Per Time Slot

T
4 posts
Sat Mar 31, 18 10:57 PM CST
Tim:

I've had coaches signing up for time slots for a large soccer league that we will be shooting on April 7 and April 14. Even though I set appointments per time set to 1, I've had several time slots where there are 2 or 3 coaches who have already signed up for same time slot.

I need this fixed ASAP so I don't get too many teams signed up too close together. Why is it not limiting time slots to one booking?
Attached Photos

16,210 posts (admin)
Mon Apr 02, 18 7:46 AM CST
How far apart in time were the slots booked for the multiple bookings?

If you view that on the website where they are booking, does it show the time available that has been booked?
Edited Mon Apr 02, 18 7:47 AM by Tim - PicturesPro.com
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
T
4 posts
Mon Apr 02, 18 9:15 AM CST
Yes. All the times are all still available, even those that have been booked by multiple teams.

Here is link to the book now page and when calendar opens every time slot on April 7th is open even though 40plus teams have booked a time.


http://www.1stplacepix.com/team-photography/youth-sports-team-photography/
T
4 posts
Mon Apr 02, 18 10:22 AM CST
It looks like it resolved itself when I added option of making coaches give me the team name yesterday. See the list of teams signed up attached. There are many that have the same time slot. However, now that team Butterflies 12 signed up for the 9:30 a.m. slot that time is not longer available on the calendar. However, as you can see with other time slots being duplicated, that was not the case earlier.
T
4 posts
Mon Apr 02, 18 10:22 AM CST
Opps. Here is the list
Attached Photos

16,210 posts (admin)
Mon Apr 02, 18 11:24 AM CST
The ones with the same time slots, did they book like within minutes of each other? Adding an option for the team name wouldn't have any effect on the availability of the time slot.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
6 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 289 times
Category: Calendar
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close