To post a new support question, click the Post New Topic button below.
Current Version: 4.9.2 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Re-downloading Images Purchased With 'download Credits'
Paul M
255 posts
Wed Jan 31, 18 5:10 PM CST
How does a client re-download images purchased with Download Credits? They don't show up in "My Account" or "My Orders".
Is there something like a "My Downloads" available?
Is there something like a "My Downloads" available?
Edited Wed Jan 31, 18 5:10 PM by Paul M
Tim - PicturesPro.com
16,247 posts
(admin)
Fri Feb 02, 18 3:09 AM CST
Currently there is not an option to redownload photos. I will make a note of it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Paul M
255 posts
Fri Feb 02, 18 3:10 AM CST
Thanks Tim!
Marcel Otterspeer
135 posts
Mon Jul 02, 18 10:19 AM CST
That 'My Downloads' section would be great! I'm using the credits system for some big clients who order a lot of stock photos. Maybe it's possible to display a message next to the photo when a photo is already downloaded (ordered) with a download button.
I wonder if it is very complicated if someone wants to buy a more expensive version of a photo with credits. Now I offer a customer a photo at low, medium and high resolution for respectively 4, 7 and 25 credits. What if a picture is bought at medium resolution and the customer buys a high resolution. Calculate the difference or buy the new file for the specified price? That last option seems the most logical to me.
Perhaps these thoughts give some tools to, if possible, extend the download credits system further. It would be a great way to sell licenses, with the possibility to send an invoice to the customer with the purchased photos afterwards, for example every last day of the month. If that is also possible with a nice specification which pictures have been bought, then it is really perfect!
I wonder if it is very complicated if someone wants to buy a more expensive version of a photo with credits. Now I offer a customer a photo at low, medium and high resolution for respectively 4, 7 and 25 credits. What if a picture is bought at medium resolution and the customer buys a high resolution. Calculate the difference or buy the new file for the specified price? That last option seems the most logical to me.
Perhaps these thoughts give some tools to, if possible, extend the download credits system further. It would be a great way to sell licenses, with the possibility to send an invoice to the customer with the purchased photos afterwards, for example every last day of the month. If that is also possible with a nice specification which pictures have been bought, then it is really perfect!
Please log in or Create an account to post or reply to topics.
Loading more pages